I never know what to expect when I walk into my favorite convenience store. Take last week, for instance. I enter in and Darlene is hunched over the counter grasping a freshly scratched lottery ticket. Her eyes closed in prayer, she laments about losing another $10 to the State of North Carolina

“Darlene,” I said. “You’re supposed to sell the tickets, not scratch the tickets!”

Laughing, she replied that a customer hit a winning $300 game card the day before and she was just trying her luck at winning the Mustang Fever $100,000 grand prize.

Speaking of the lottery, I asked if she had installed the latest version of CMI’s PriceBook Manager with lottery reconciliation.  I wanted to see if she had any questions or suggestions for enhancements. Darlene’s eyes lit up like the sparkling headlights of her fantasy ‘Stang as she praised how easy it was for her to now track lottery sales, end games, and activate new games. She loved how the store can now keep track of its lottery inventory in just a few minutes each day and how the online help screens and FAQs were really helpful in her understanding the system.

To those of you with the latest CMI upgrade, please take advantage of the lottery reconciliation enhancements recently made. You will hit the jackpot in time and efficiency!