Careers at CMIsolutions, Inc.

May 2013

Installation and Support Manager

Company Information

CMISolutions, Inc. is a leading business solutions provider for the convenience store and fuel distributor markets. We deliver solutions that automate the broad range of convenience store and supply chain management fuel operations.

Primary Responsibilities

• Manage project development from inception to closure
• Provide project schedule for performance of each task
• Work with installation and support team to manage implementations
• Communicate with end-user (client) on milestones and expectations
Manage and motivate a team of Technical Support Consultants
• Facilitate customer resolution for escalated calls and engage the necessary technical support
• Follow-up with customers to ensure issues are resolved to their satisfaction

Qualifications

• College degree in business or related field or extensive industry experience
• Expertise in Microsoft Dynamics SL or similar accounting package is highly desired
• Experience in the Retail Inventory or Wholesale Fuel environments a plus
• Excellent communication, leadership, problem solving and analytical skills required
• Experience working in a team-oriented environment

Compensation

Competitive salary commensurate with experience

Benefits Package includes:

• Medical
• Dental
• Vision
• Life insurance
• Disability insurance
• 401k plan
• Paid vacation and holidays

This position is based in Charlotte, NC and U.S. Citizenship is a requirement.

For employment opportunities, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

CMI Solutions, Inc. is an Equal Opportunity Employer.

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