Technical Support


Installing our software is a sign of your commitment to success and of your trust in CMI. We stand behind our products and are committed to providing our clients with the highest level of service, value, and quality. CMI’s experienced Customer Support staff is here to answer questions that develop as you use our software. We help you work through problems that may occasionally arise. Contacting our Customer Support technicians is easy via toll-free phone, fax, or email.

Need help fast? CMI’s dependable support staff is simply a phone call away. We won’t rest until your problem is resolved and we have provided you with a knowledgeable, reliable, and timely answer.

CONTACT A SUPPORT TECHNICIAN

Technical support is available Monday – Friday 8am – 8pmEST. You can enter in a support call in one of the following ways:

Telephone. Call us toll-free at (888) 648-5222.

Email. Send an email listing your name, your company name, phone number, and a description of your issue to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Fax. Send a fax listing your name, your company name, phone number, and a description of your issue to (704) 759-9830.